General Terms · Jockkie Studio

These terms apply to every quote and agreement of Jockkie Studio, the trade name under which Jock Oosterveer works as a sole proprietor, registered with the Dutch Chamber of Commerce under number 96581719, VAT NL005219402B33 ("the studio"). They apply to business clients only. If the quote and these terms differ, the quote applies.

1. Services

The studio makes AI image sets, AI clips, product films and training films, sets up AI assistants and human-centred AI workflows for teams, and runs team sessions. What is delivered, in which formats and by when is stated in the signed quote. Two revision rounds are included, unless the quote states otherwise. A revision is a change within the agreed scope. The client reports any defect in a delivery within 14 days after delivery; after that the delivery counts as accepted, unless the defect could not reasonably have been noticed earlier. A new product, a new claim or a new format is a new order with its own price, agreed before work on it starts. Delivery dates assume the client supplies the source and approvals on time; a delay on either side moves the dates by the same period.

2. Quote and agreement

A quote is valid for 30 days. The agreement is formed when the client accepts the quote, either by paying through the payment link in it or by signing it. The person who signs confirms that they are authorised to do so for the client. If the client wants its own purchasing terms to apply, it sends them before signing. The studio reviews them (see article 4) and the quote states which terms apply. Without that, these terms apply.

3. Prices and payment

Prices are in euros, excluding VAT, and fixed per product, module or month as stated in the quote.
• Image sets, clips and team sessions: 100% on signing.
• Product films, training films, AI assistant setups and larger packages: 50% on signing, 50% on delivery.
• Clients who work with purchase orders receive an invoice for the advance payment, with the purchase order number, payable within 14 days.
Work starts after the advance payment has been received. Final files without watermark are released after full payment. If an invoice is not paid on time, the studio may pause the work after a written reminder with 7 days to pay, and statutory commercial interest applies from then on.

4. Confidentiality and NDA

The studio keeps the client's non-public information confidential, also after the agreement ends. If the client requires its own NDA or supplier assessment, it is reviewed by a lawyer before signing. The cost of that review is stated in the quote as a fixed amount. The client sends no confidential files before the NDA is signed.

5. Source and claims

The client supplies the source: spec sheet, product data, photos and approvals. The studio does not add claims that are not in the source. Before production, the client approves in writing the list of every claim that will appear. The client is responsible for the accuracy of its source and of the claims it has approved.

6. Rights

After full payment, the client receives a worldwide and perpetual right to use, edit, translate and reformat the final deliverables for its own products and business, unless the quote limits the term or territory. The studio does not license the final deliverables to anyone else and does not reuse them for other clients. Parts made with AI may not be protected by copyright; that does not limit the client's right of use. Where copyright does exist, it is licensed to the client on these terms. A full transfer of copyright is available on request, at a price stated in the quote. The studio keeps its methods, prompts, workflows, agents, templates and raw materials. The studio shows work in its portfolio only with the client's written permission, and never before the product is public. Materials supplied by the client remain the client's property; the client confirms it may use them for this purpose.

7. Use of AI

The studio uses AI tools as instruments, under human direction and review, as described in the AI Transparency Statement on this website. The client decides in the request form whether client material may be processed by cloud AI services, only by locally run models, or not at all. The studio does not use client material to train AI models, and lists the AI services used for an order on request. Where the law requires it, AI-generated content is labeled; the studio advises the client on this. In the AI assistants and workflows the studio sets up, a person on the client's team keeps the final decision: they are designed so that nothing leaves the client's organisation without that person's approval.

8. Cancellation

The client may cancel in writing at any time. Work done until then is paid, with the advance payment as a minimum, unless the studio has not yet started. If the studio cannot deliver, it refunds the part of the payment for which nothing has been delivered.

9. Liability

Each party's liability is limited to the amount paid for the order in which the cause arose. Neither party is liable for indirect damage, including lost profit and lost data, except in case of intent or gross negligence. The studio is not liable for damage caused by claims or material the client supplied or approved. Each party indemnifies the other against claims of third parties about the material that party supplied: the client for its source, photos and approved claims, the studio for what it added itself. Indemnities are subject to the same limit; neither party gives unlimited indemnities.

10. Retention and privacy

The studio keeps client material for 12 months after delivery, so revisions and follow-up orders stay possible, and then deletes it. The client may ask for earlier deletion at any time. Personal data is processed as described in the privacy statement on this website. Where the studio processes personal data on behalf of the client, the parties sign a data processing agreement before that processing starts. Subprocessors are listed there, including form, payment and AI production services.

11. Law and disputes

Dutch law applies. Disputes are submitted to the competent court in Rotterdam.

Last updated: 16 October 2026